Losing my temper

It’s not often that I lose my temper. Today I lost it with an answering machine. You know . . . . .  the kind of electronic sorcery that directs the call, supposedly, to the right department?  That is they would direct you correctly if they could understand your accent or the order of your words.

Anyway, the losing of the temper was not cathartic, but in retrospect it was quite funny. Yelling and using bad language to a machine and telling it that “I don’t care if you are only a ******* machine,” is more the stuff of comedy programmes than melodrama. Unfortunately, it has felt as if we are living in a soap over the last few weeks.

But – things will surely improve, we are now assured that Customer Services are involved and are prioritising the problem. Maybe there will be a happy ending. Maybe I will get back to blogging about things that really matter, though come to think of it decent service to customers does matter. I ask myself honestly if my problem with so-called modern methods of doing business is to do with my being “elderly” – and the answer is probably a resounding Yes. However, firms should take all of that into account.

For now, I give up. And trust tomorrow will be a better day.

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5 Responses to Losing my temper

  1. Sheila says:

    Oh Freda, you have such a way with words! This gave me a giggle.

  2. Ray Barnes says:

    Yelling at machines is fine (I do it all the time), it’s just when they answer back that you need to worry.:-)
    Customer services is a foreign concept these days but let’s hope yours is the exception.
    “May the wind be always at your back”……..
    Blessings and a Happy New Year Freda.

  3. Ray says:

    Been there too, but have never heard you using such colourful language!!! There are some compensations to being OLD- we can say what we want!!!!!! Chill today!!!

  4. Mina says:

    A real blow out can be good – relieves a lot of pent up tension. And as it was to a machine you have the reassurance that nobody’s feelings were hurt, just think of the laugh the person eventually listening to it would have.

    And no – this is not an area of frustration confined to the older generation. I know of a 30 something who lost it when trying to sort out his computer problems not so long ago. His language would probably be stronger.

  5. I don’t feel your pain because I don’t answer the landline. Anyone who matters to me knows to call on my cell phone.

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