Now should I rant on about the broadband connection problems I have been experiencing today? This ultimately included speaking to Veechee and Halidah……both of whom sounded as if they were speaking through a glass tank and neither of whom I could understand properly. To be fair, they did each slow down and repeat things when asked. But neither was able to grasp that a system which had previously been working was not likely to suddenly have developed its own in-hardware fault. In the event, one of them diagnosed a line test as being “inconclusive” and agreed to report the matter to the line fault dept. One hour later I have a connection.
Now the point is, do I change to a supplier with a British based call centre (if I can find one)? Or do I be grateful that the elusive fault was fixed so promptly? It doesn’t help that this is the third time this has happened this year. I suppose at least I can now research online for other options for broadband suppliers. Life used to be so simple.