From personal experience I know that NHS 24 does not always work. That’s partly why I was horrified to hear of the Polish doctor who travels for 14hrs every other weekend to get to Aberdeen to put in a five hour shift. Followed by two shifts the next day, then the 14hr trip back to Poland. And the new system of out of hours care was supposed to replace the situation where tired GPs were called out to patients.
But my faith in the police has recently been enhanced. We got a phone call from a rather distressed sounding, probably elderly lady, who complained of being ill and needing help. We got the number off our call log and telephoned the local police explaining what had happened. In a few minutes they phoned back to tell us that they had traced the number (down in England somewhere) and that an ambulance was being dispatched.