To be honest I’m not even sure if paperlessness is a word – I suspect it is not. However, it describes what is happening. Bit by bit companies are snidely sliding towards the cost-saving exercise of arbitrarily deciding that bills will no longer be provided by post. Thus they save on printing, paper and postage costs, as well as saving on the cost of the employees to do these functions. This is bad enough for me – one who considers herself to be relatively internet savvy, but how about the challenged elderly. With the challenged young it is not so bad because they are happy for everything to be sent by text. All very well if you have a decent mobile signal at home, otherwise your mobile is bombarded with information when you are out and about.
I’m sure I have mused about the 1980s when we were sole an office system computer on the understanding that it would lead to a paperless office. The fact that it has taken two or three decades is I suppose tough luck.
It looks as if I am giving in with a bad grace. After all I could print out my telephone/mobile/electric/bank account………. but in just a short few months I have started not to bother. It is easier to go online and check the up to date position. Then I think of all those who are a good bit older than me, with an ailing and elderly laptop and a lack of patience born out of too many hours sitting listening to Genevieve whilst holding onto a telephone call centre. But there is little one lone voice can do about this creeping towards yet more dependence on electricity, computers, the web and the skills to use them all.
What do you think about it? I would be interested to know if anyone else is like me – in other words, slightly critical and mistrustful but not knowing what to do about it.